Glowsight Terms of Service

Article 1 (Purpose) These terms set out the conditions for using Glowsight, operated by FORDYBN CO., LTD. (the "Company").

Article 2 (Service) 1. The Company builds brand-specific operating data from (a) public market data and (b) information provided by the customer, and shows sales, price and seller changes, work cards, drafts and reports. 2. The Company uses cloud and AI processors, some located overseas, as described in the Privacy Policy. 3. Product information the customer has already made public is treated as public market data.

Article 2-2 (Nature of the service) The service provides observations of public facts and suggested responses. The Company does not contact third parties on the customer's behalf and does not give legal advice or judgments; an observation is not a finding of illegality. The customer decides and acts. Items the service could not check are shown as "unconfirmed", never as "no problem". Analysis is for reference only.

Article 2-3 (Connected channels) 1. The customer may authorize the service to read data from the customer's own accounts on sales and advertising channels (for example Amazon Seller Central, Meta ad accounts, Shopee, TikTok Shop) through each channel's official authorization. The Company never asks for channel passwords. 2. Access is read-only. The service does not create or change orders, listings, prices or ads, and does not message buyers. 3. The service does not request access to end-buyers' personal information. Channel data is used only to provide the service to the authorizing customer and is not shared with other customers. 4. The customer may disconnect a channel at any time in the service settings or in the channel's own settings. On disconnection the Company stops collection and deletes the stored authorization. 5. The customer must have the authority to grant access to the connected account and must comply with that channel's terms.

Article 3 (Accounts) One person per account, by email invitation; accounts may not be shared or transferred. Seats and limits follow the pricing page.

Article 4 (Fees and payment) 1. Basic plan: KRW 990,000 per month, VAT excluded. Add-on modules as listed on the pricing page. 2. First subscription: 6 weeks including 2 weeks of onboarding, paid once at KRW 990,000. 3. Billing cycles: monthly (card auto-billing, 3-month commitment) · 3-month prepaid (10% off the base fee) · annual prepaid (20% off the base fee, 12-month commitment). Discounts apply to the base fee only. All amounts exclude VAT. 4. Renewal is automatic in the same cycle, with 7 days' notice. 5. Payment by card (auto-billing) or bank transfer (prepaid cycles only). After a failed payment the Company notifies by email and may suspend the service after 24 hours.

Article 5 (Customer data) 1. The customer owns its inputs and generated outputs and may export them at any time. 2. Thirty days after termination, account information is anonymized and connection credentials are deleted. Inputs are kept for 1 year and resume if the customer re-subscribes. 3. Public market data is not customer data and is retained. 4. Only de-identified aggregates across brands are used for service improvement (kept 1 year). 5. Customer data is used only in the customer's workspace and is not used to train shared models.

Article 5-2 (Rights to materials) The customer warrants that it may provide the materials it uploads, is responsible for disputes such as confidentiality claims, and indemnifies the Company.

Article 6 (Prohibited acts) Bulk copying or resale of competitor or seller information; excessive automated calls; accessing other workspaces.

Article 7 (Limitation of liability) The Company does not guarantee the accuracy or completeness of public data. Except for intent or gross negligence, liability is limited to the fees paid in the previous 3 months. The Company is not liable for actions the customer takes based on observations.

Article 8 (Plan changes and termination) Upgrades apply immediately with a prorated charge; downgrades apply from the next billing date without refund. On cancellation the service continues until the end of the current period (remaining committed months still bill on the monthly plan); cancellation can be reversed before the period ends. Records can be downloaded for 30 days after termination. Immediate termination agreed in writing is refunded pro rata within 14 days. No refund for termination due to non-payment or breach. The Company may suspend or terminate after notice for non-payment or breach of Article 6.

Article 9 (Changes) 7 days' notice; 30 days for changes unfavorable to the customer; by on-screen notice and email.

Article 10 (Disputes) Governed by the laws of the Republic of Korea; the court having jurisdiction over the Company's location.